Privacy Policy
Prime Edits Ltd
Last updated: [1st January 2026]
Prime Edits Ltd (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Business name
- Project details
- Any information you submit through contact forms
Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on website
- Cookies & analytics data
2. How We Use Your Information
We use your information to:
- Provide video editing and content services
- Respond to inquiries and support requests
- Schedule discovery calls
- Send project updates
- Improve website performance
- Send newsletters and marketing emails (if subscribed)
- Maintain internal records
- Prevent fraud and security threats
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Improve user experience
- Analyze traffic
- Remember preferences
- Optimize website performance
You can disable cookies in your browser settings.
4. How We Share Your Information
We do not sell your personal data.
We may share information with:
- Hosting providers
- Analytics services (Google Analytics etc.)
- Payment processors (if applicable)
- CRM tools
- Communication tools (Slack, email etc.)
- Legal authorities if required by law
5. Data Security
We implement appropriate security measures including:
- SSL encryption
- Secure hosting
- Access control
- Data protection procedures
However, no internet transmission is 100% secure.
6. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
We recommend reviewing their privacy policies separately.
7. Email Communications
If you subscribe to our newsletter or contact us, we may send:
- Service updates
- Promotional offers
- Company news
- Marketing emails
You can unsubscribe anytime using the unsubscribe link.
8. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
9. Your Privacy Rights
You have the right to:
- Access your data
- Request correction
- Request deletion
- Withdraw consent
- Object to processing
- Request data portability
To exercise your rights, contact us.
10. Children’s Information
Our services are not intended for children under 13.
We do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy at any time.
Changes will be posted on this page with updated date.
12. Contact Us
Prime Edits Ltd
Email: [email protected]
Phone: +44 7426 451919
Address: 43 Cranley Rd, Ilford IG2 6AF, United Kingdom
13. Additional Policies
Your use of our services is also governed by our Terms & Conditions and Refund Policy.
By purchasing our services, you acknowledge that you have read and agree to these policies, including our refund terms. Where work has commenced on a project, any refund approved by Prime Edits Ltd will be subject to the limits and conditions set out in our Refund Policy. Any goodwill refund offered is made solely at the discretion of Prime Edits Ltd.
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- GDPR policy
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